Just thought I'd say hi.
Not just inadvertent but also involuntary PBX admin... I am the IT manager and as is often the case have had the PBX admin duties placed into my sphere of influence.
I find the whole thing quite baffling and I feel like a none-tech person must feel when confronted with IT related problems...
Hope you'll be gentle!
Cheers all and thanks for providing a resource for the likes of myself...