Mitel UCA Dialing from Outlook

[ralph]

I've been trying to find this in the docs but haven't been able to.
I have a need for a customer dialing out of Outlook that if it's a local call it does not insert a 1 but if it's not local it does.
For example, if a contact's local number is 555-1212 we dial 9555-1212
If the number is not local it would dial 91-888-555-1212.

Generally, the customer always dials 7 digits for local calls.  It they dial a local call by dialing all 11 digits the call routes out a LD PRI.

I've found this in the help files: 

Starting with UCA 5.1, some of the dialed digit processing happens locally within UCA clients

But I haven't been able to find info where this may be modified in the client?

Can anyone point me in the right direction?

Ralph

[bluewhite4]

Don't have the documentation, but I thought that all happened locally on the clients PC, witin the Phone and Modem settings of Control Panel.

[ralph]

Thanks Bluewhite4,
I almost have it.
It's still inserting an extra '91' and I can't find out the source of that.
I can modify the the phone and modem dialing and it will insert what I want, but it also inserts another "91".
I stripped out the dialing options out of the UCA server plus dialing and restarted the UCA.  No change.
I found in system options that it also had a system option for application dialing.  It was inserting 91. 
I stripped that out and something is still dialing 91.

What else could be inserting that?

Ralph

[johnp]

You may need to go into configuration/call notification and clear the numbers that it remembers

[ralph]

Found the problem.
In the server, under the PBX settings, I had a "91" for the Plus Dialing settings.
Removing the 1 resolved the issue.

Ralph