I learn so much from this forum... I have been an Inter-Tel/Mitel tech since the Axxent days, and still learn new things or get my memory refreshed of things I had forgotten long ago all the time.
Thanks for reminding me of the Redirect feature, I haven't seen it used since the Axxess but have a customer I think can use it today.
And I totally stand corrected on my earlier post, of course there is a way!