I was trying to create a managed status that would allow a staff member with a laptop and UCA client to make a video call utilizing the Mitel Collaboration Server, but without the softphone license installed.
If I created a "mobile" profile that made all of my calls from my mobile phone, I would get the call back from my PBX and I would be able to talk to staff. However, if I then added video to the call, a second call would be initiated back to my mobile. This is undesirable.
If it were a softphone or desktop, the video would just appear and add on to the original call.
It would seem to be that a video call involving a mobile phone has to be initiated from the beginning as a video call in order for it to not create a second call. Not terrible, but not as slick as the built in deskphone or softphone.
This is a "what if" scenario. I only have 5 softphone licenses and only 2 are in use. My thinking is if that teleworking becomes popular, I wanted to figure out a way to use the UCA Client and a mobile phone without adding softphone licenses.
Thanks for your suggestions.