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MiVoice Office 250/Mitel 5000
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Phone lights up, does not boot, no text displayed on LCD
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Topic: Phone lights up, does not boot, no text displayed on LCD (Read 3559 times)
maximumboost
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Phone lights up, does not boot, no text displayed on LCD
«
on:
November 05, 2014, 04:44:37 AM »
I have 2 x Mitel 5224 IP phones that when plugged into a POE switch light up but do not boot the start-up firmware.
Nothing is displayed on the LCD screen.
Any suggestions?
Could the firmware be corrupt?
Is there anyway to write new firmware to the phones?
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NTEDave
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Re: Phone lights up, does not boot, no text displayed on LCD
«
Reply #1 on:
November 05, 2014, 07:06:05 AM »
Have they ever worked, what happens if you plug them in whilst holding the Blue Superkey/Directory button down?
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maximumboost
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Re: Phone lights up, does not boot, no text displayed on LCD
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Reply #2 on:
November 05, 2014, 03:11:52 PM »
One was brand new out of the box and the other was an old phone that was in use.
What does holding the Blue Superkey / Directory button do as you start-up the phone?
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Tech Electronics
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Re: Phone lights up, does not boot, no text displayed on LCD
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Reply #3 on:
November 05, 2014, 08:02:51 PM »
Maximumboost,
Holding down that key on boot up will start the phone up in programming mode so you can change network features on the phone.
Thanks,
TE
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