Multiple Time Zone issue with remote sites

[atrain24]

I have a site with phones remotely connected to it from 2 branch offices in different time zones....They have Failover Gateways on their premises though.

The problemset is.....When one of the branch offices closes for the day, the other 2 are still open.
This branch wants to send calls immediately to the Auto Attendant since Reception is gone for the day.

The 2 options I can thnk of:
1) Day/Night mode with tenanting for the 3 locations so they can control their own Day/Night mode
2) 3rd party call forward the Main Number to Voicemail when leaving for the day....I thnk this is the easier method myself

Any suggestions?

Thanks!

[Mattmayn]

Are we dealing with two or three time zones here? If two, try using Night 1 to send calls to Branch A's AA while allowing B and C to receive calls and then send all calls to AA in Night 2. Is this what you are wanting to do?

[LoopyLou]

Depends what works best for you. As suggested you can use day and night 1 and night 2. Have the console set night one when they leave and set a schedule to go to night 2 when the other offices close and either set a scheduled event to go back to day when the eastern most office opens ( or have the console set day again ). Being able to set scheduled events depends on your software load. With whatever method you chose you have to keep in mind dial 0 out of VM.

[atrain24]

3 time zones ...

Would any of you do Tenanting for this in order for them to control their own Day/NIght modes?

[johnp]

It would be nice to know how the number is coming to the remote branch and how it's handled.

[atrain24]

stripping 6 digits from the main number and it's a Multicall appearance on Reception Phone

[johnp]

I would likely do the third party forwarding