Author Topic: Transfer to eMEM dial-by-name  (Read 1481 times)

Offline marcolive

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Transfer to eMEM dial-by-name
« on: March 16, 2014, 07:49:02 PM »
Hey guys,

I've got a customer... All mailboxes are in Mitel Express Messenger and we are looking to move auto attendant to Nupoint. Mailboxes will remain in eMEM.

Customer would like to keep dial-by-name... So I have to find a way to transfer from a call from a Call Director menu to eMEM dial-by-name feature.

In theory, that would be simple. It would look like <emem hunt group> <pause> 9.

Tried a a lot of things... none work :
  • Blind Transfer to a speedball that looks like "5000P9". "P9" is ignored. Call just go straight to eMEM default auto attendant menu
  • Same thing with supervised transfer
  • Alternate transfer with all kind of strings do not work. Tried "S+5000++9H", "S+5000++9G" etc. Again, pauses are ignored
  • Thought of a complex setup involving a loopback XNET route with pauses and account codes... Customer has a standalone base package so that is not possible

Anyone have an idea?

Thanks!


 

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