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Author Topic: UCA Mobile Error - Connection with UCA server is DOWN  (Read 2183 times)

Offline bones

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UCA Mobile Error - Connection with UCA server is DOWN
« on: March 17, 2014, 10:53:24 AM »
When I open the UCA IOS app I receive the following error: Connection with UCA server is DOWN

The app functions otherwise.  How can I prevent this error from appearing when the app is opened?

Thanks
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Offline pmhaynes

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Re: UCA Mobile Error - Connection with UCA server is DOWN
« Reply #1 on: March 17, 2014, 04:15:53 PM »
more / settings / preferences notifications / connection down on/off
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Offline bones

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Re: UCA Mobile Error - Connection with UCA server is DOWN
« Reply #2 on: March 17, 2014, 06:15:47 PM »
Thanks pmhaynes, but that option is already set to off.  I still see the error when I open the app.  Any other potential causes?
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Offline MitelUK2010

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UCA Mobile Error - Connection with UCA server is DOWN
« Reply #3 on: March 17, 2014, 06:23:09 PM »
What is the likely cause of the error in the first place. I have it too. Placing calls etc and voicemail all work but I regularly get the above error.
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Offline LoopyLou

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Re: UCA Mobile Error - Connection with UCA server is DOWN
« Reply #4 on: March 19, 2014, 08:26:58 AM »
When are you using it on? iPAd, iTouch, iPhone or iWhat? Do you have a wifi or other connection when you open the App? Wonder if it is reporting the previous status of losing the connection when the app was closed.
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