Hershel,
From what you just put in your last two posts the system forwarding is obviously not working properly. Does the person not camp on to the phone after they get a busy signal?
Forwarding Path 1
Ring Principle Once No
Station - Busy Yes
Station - DND Yes
Station - No Answer Yes
Station - Immediate No
System - Day Mode Yes
System - Night Mode Yes
FWD Calll Type - Call Routing Table Yes
FWD Calll Type - CO Ring-In Yes
FWD Calll Type - CO Transfer/AA/VM Yes
FWD Calll Type - CO Recall No
FWD Calll Type - DISA Yes
FWD Calll Type - IC Calls No
Is this what your Forwarding Path looks like (Default)?
Is Voicemail local to this station or is it centralized at another Node?
Thanks,
TE