station speed dial issue

[markdevoll]

i am proramind a sales demo system and ran into this issue.
i press 383 and program the speed dial
during testing i used 0
during the demo i used 1

when i use dial 382 and use bin 1 it tries to page. same thing for 2 and 3. any ideas?

[DND ON]

Speed dial number match page feature code or page zone?

[Tech Electronics]

Markdevoll,

I am not sure what the problem is, but this is what I would do:

1. Look at Feature Code for Paging make sure it is default 7
2. Look at Feature Code for Station Speed Dial make sure it is default 382
3. Look at Extension for Page Zone make sure it is default 9600
4. Turn on Online Monitor and go into the station you are using and look at your Speed Dials to ensure none are using any paging codes or extensions
5. Look to see if House Phone flag is turned on if Station Speed Dial Bin 1 or 2 are set for Paging
6. Load a default database into the system and test, run a DB test on the suspect database

If none of that finds your problem, especially the default database, then I would just go to the bar and get wasted and try again with a new mindset. lol

Thanks,

TE

[dwayneg]

If you're programming an outside number for speed dial, are you remembering to start with 8 for outgoing? Otherwise if the outside number starts with 7 it will see that as the page feature code instead.

[markdevoll]

i found it. my cell number that i was testing with start with a 7.... i forgot to put the 8 infront of it. so when i hit the speed dial it saw the 7 and did page..... it is fixes. programer error.