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Author Topic: Night Ring In Transfer  (Read 1620 times)

Offline kcapistrand

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Night Ring In Transfer
« on: January 27, 2014, 11:46:24 AM »
How can the night ring-in transfer setting be changed?
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Offline dwayneg

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Re: Night Ring In Transfer
« Reply #1 on: January 27, 2014, 02:52:34 PM »
Not sure what you mean...are you asking how to change where calls go when system is in (manual) night mode?  If so, open System/Devices/CO Trunk Groups, you'll find day and night destinations.  If you're using a schedule (STAR app) to automatically change you'll find destinations within the schedule criteria entries.
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Offline acejavelin

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Re: Night Ring In Transfer
« Reply #2 on: January 27, 2014, 06:07:30 PM »
Also depends on the types of trunks, if these are CO lines (copper lines) then dwayneg is absolutely correct, if these are DIDs on a PRI or SIP connection, then you need to router these differently via the Call Routing Tables.
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