HI All,
This one needs to be done as we speak!
Need some assistance again, here goes;
The product is 3300 MCD connected with 5540 IP console. The owner wishes that any incoming call that is waiting while the operator is on the phone, be rolled over to other extensions in the office.
I see in the call rerouting sheet that 1st and 2nd alt for the oper. ext is set to normal, I used the this, this, this, this, that, that, that, that, option and inserted two of the exts that they requested but when I called the oper, and asked my colleague to call also to see if it worked, his call rang out while I was on phone with the oper.
What am I doing wrong?
Dumb question now, is this even possible?
Thanks for all your quick responses!!