Client's Issue: He's getting phone calls from vendors trying to get his business. He wants to be able to determine whether he is getting a call from someone he wants to speak with.
I have 2 DID's pointing to his extension, but from his perspective, he is unsure what DID is ringing his phone.
I thought about giving him a phantom mailbox that they can transfer unknown callers to that he can check. He didn't really like that idea, he wants the caller to ring his phone.
I thought about creating a phantom extension, pointing one of the DID's to it and call forwarding that extension to his phone. From his perspective he should be receiving a call from that extension and that should tell him that may be someone he doesn't want to speak with.
Is this phantom extension idea the only way to do this? I feel like there should be an easier way. If his phone could tell him which DID he is recieving a call from, that should work, but I don't think you can do that with this Mitel SX-200. If you can, I'm not sure how.
Any tips?