Author Topic: Ringing on 2 devices  (Read 1732 times)

Offline mevans1974

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Ringing on 2 devices
« on: December 17, 2013, 10:46:35 AM »
Hi All,
I have a issue with a user UCA. When the receive a call they get the call ringing twice and they are unable to answer the call the would get ringing on 2 device.

Any help would be great.


Offline Mattmayn

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Re: Ringing on 2 devices
« Reply #1 on: December 18, 2013, 07:12:59 AM »
How does the call get to the user? Is it ringing to their prime directly, does it ring to a hunt or ring group, maybe a multicall appearance?

Offline mevans1974

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Re: Ringing on 2 devices
« Reply #2 on: December 18, 2013, 10:50:07 AM »
The call get to the user on a munticall appearance


 

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