« previous next »
Pages: [1]   Go Down

Author Topic: transfer call issue from console  (Read 1858 times)

Offline dan1212

  • Contributer
  • *
  • Posts: 6
  • Country: ca
  • Karma: +0/-0
    • View Profile
transfer call issue from console
« on: November 09, 2013, 09:52:41 PM »
when I receive a call from the 5540 console (reception)  internally, I can't transfer the call  or put it on hold.
Is this normal?
Logged

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2201
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: transfer call issue from console
« Reply #1 on: November 10, 2013, 12:46:58 PM »
Yes
Logged

Offline dan1212

  • Contributer
  • *
  • Posts: 6
  • Country: ca
  • Karma: +0/-0
    • View Profile
Re: transfer call issue from console
« Reply #2 on: November 10, 2013, 09:28:22 PM »
Is it possible to change this, so users can transfer calls from reception (5540 console)?
Logged

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2201
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: transfer call issue from console
« Reply #3 on: November 11, 2013, 05:58:44 AM »
No
Logged

Offline LoopyLou

  • Hero Member
  • *****
  • Posts: 556
  • Country: ca
  • Karma: +7/-0
    • View Profile
Re: transfer call issue from console
« Reply #4 on: November 13, 2013, 08:51:02 AM »
A user can't place an attendant call on hold therefore can't transfer it.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10