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Mitel MiVoice Business/MCD/3300
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transfer call issue from console
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Topic: transfer call issue from console (Read 1853 times)
dan1212
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transfer call issue from console
«
on:
November 09, 2013, 09:52:41 PM »
when I receive a call from the 5540 console (reception) internally, I can't transfer the call or put it on hold.
Is this normal?
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johnp
Global Moderator
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Re: transfer call issue from console
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Reply #1 on:
November 10, 2013, 12:46:58 PM »
Yes
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dan1212
Contributer
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Re: transfer call issue from console
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Reply #2 on:
November 10, 2013, 09:28:22 PM »
Is it possible to change this, so users can transfer calls from reception (5540 console)?
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johnp
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Re: transfer call issue from console
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Reply #3 on:
November 11, 2013, 05:58:44 AM »
No
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LoopyLou
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Re: transfer call issue from console
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Reply #4 on:
November 13, 2013, 08:51:02 AM »
A user can't place an attendant call on hold therefore can't transfer it.
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