So I have a new MCD 6.0 I am getting setup at a small, rural hospital where I am dealing with a small coop telco that is... ummm... not the most technically savvy about... about PRI circuits. The issue is I am getting Caller ID Name, but not number, and I am pretty sure I am setup correctly. The configuration was all done with the MiCW and I verified the COS of my test phone has the correct options turned on.
I then went into maintenance and turned on "EDT TRACE TSP L2L3 3 1 2 1" and "EDT TRACE VDSU NAMNUM 3 1 2 1" and generated a couple calls in, no where in the output was my cell phone number, I could see the DNIS number in the TSP trace, and the inbound caller ID name in the VDSU trace, but no incoming number is seen anywhere in the outputs. None of the inbound calls show in the phones (5340) Call History menu either, but other calls do.
I am pretty sure this is a problem from the telco, but I just want to get my facts straight before I go to them and say "hey, this is wrong", is anything else I should check first?