Mitel Forums > Mitel MiVoice Business/MCD/3300

call forwarding and voicemail

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ralph:
Sorry you took offense.   ;D
Actually your post gave me a chance to vent.   I really does seem that expectations are higher for phones than desktop computers.   I really don't know why but I suspect that it has more to do with the end user having the power to reboot.    Resetting a phone just doesn't have the same ZEN for some reason.

Glad the fix worked for you.
Oh and by the way, as a phone engineer, we guarante you phone will never have a problem.   ::)

Actually, I've heard a couple of times that it can take a while for resolution with Mitel Direct.   Not sure why.   And I'm not sure why people are so patient with that.

Through our remote center, which I manage, issues are usually address within hours, minutes if it's urgent.   Expectations have been set so high that some people freak if we slip a couple of hours.   Go figure.

Ralph

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