Network broadcast blew up some phone functions

[dfleschute]

We received a network broadcast between our 5600 PBX and CTGateway.  At the end of it, we received insufficient bandwidth errors on four phones (at least one of them lost the call) and our Filed Based MOH stopped playing.  I'm afraid I don't have more information than that.  We were not storing the data stream of the network broadcast, so I can't tell you the content.  A reboot, after hours, reset the MOH.  In the meantime, I had to change the camped on audio to ringback.  Our callers were hanging up when they heard only silence.

[acejavelin]

The broadcast storm and the phones dropping are probably related, but the File Based MOH issue may or may not be... I have had MOH just freeze at times on other controllers, no real reason I can find for it it just stops once in a while. A reboot usually brings it out of it, so does uploaded the same file with a slightly different name and assigning it to that profile most of the time, give that try if you ever lose your MOH again.

[dfleschute]

A reboot did restart the MOH.  I found the timing too coincidental.

[acejavelin]

A reboot did restart the MOH.  I found the timing too coincidental.

I don't believe in coincidence, but I do believe in bad luck...