Author Topic: SX2000 error  (Read 2466 times)

Offline mevans1974

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SX2000 error
« on: October 23, 2013, 12:40:14 PM »
Hi
We have a SX2000 that we cant make changes to
When trying to edit a form I geth this message.
Requested form cannot be used. It is currently lock by "concept:
Concept is the user that I am login with.

How can I reset this user with out rebooting the system. We can't make any changes to the system as we are locked out.


Offline ralph

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Re: SX2000 error
« Reply #1 on: October 23, 2013, 12:56:26 PM »
I'd bet you have something queued to the printer.
Do these:
(1) from maintenance commands enter "cu".   When programming comes up do esc q until you get back to maintenance.
(2) in maint type "where".   If the plane doesn't have a '*' next to it then you need to switch planes.
(3) in maint type "show print all"  see if you have something queued to print.  If yes, cancel it.

Ralph


 

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