Hey guys,
I have set up a vUCA 6.0 with a MAS server at a customer site. This is synced with a Mitel 5000 HX (6.0). A user with the iphone app is not able to get his status to change to mobile on his desk phone when he changes it on his iphone. In turn, his calls are not being forwarded to his iphone. However when he changes status to DND it changes on his desk phone and forwards calls to voicemail. Do I need to have dynamic extensions enabled and programmed in the 5000 for this to work? I was under the impression that the UCA would handle this function on its own. Any help would be majorly appreciated!