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CCM PSM Account codes/wrap up codes
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Topic: CCM PSM Account codes/wrap up codes (Read 1669 times)
glenndmartin
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CCM PSM Account codes/wrap up codes
«
on:
October 07, 2013, 04:56:14 PM »
Hello
i have got a new customer that wants to use nearly 2000 account codes or wrap up codes but they have asked if the agent can select the code via a drop down box in PSM
i have never seen this before just wanted to see if it can be done
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