Hi
Have a 3300cxi with 5215 handsets. Have been asked by a user if it's possible to divert a call to voicemail from the handset while the call is active. So, a call comes in, the user sees the caller ID on the display and then decides they don't want to take the call. They press a button and the call diverts straight to voicemail.
Is this possible and if so, how do I configure this?
Thanks!
GM