Author Topic: Directory - Name Dialing  (Read 1535 times)

Offline rtsam

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Directory - Name Dialing
« on: September 27, 2013, 12:49:12 PM »

Hello,

Currently we use name dialing. However, it is not very friendly to get to.

We dial 7000 (voice mail hunt group) - Get the prompt to enter mailbox.
Then we press *
Then we press 9 - And get the enter last name prompt.

Is there a way to dial straight into the last step?

Thanks!



Offline johnp

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Re: Directory - Name Dialing
« Reply #1 on: September 27, 2013, 01:07:06 PM »
You could forward a phantom always to vm (no mailbox), dial it and get the main greeting. Then only need the 9


 

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