Static Lines

[pakman]

most of these settings were the same. I did change the couple that were different but the results were the same. I get echo in between when your dialing the number and then when the call picks up. It's not always echoing when the caller picks up but it is always echoing while your dialing before it starts ringing. Once it starts ringing it stops.

[ralph]

I don't remember the answer to my question here so bear with me.
Is there a setting in the CDN for "fake answer supervision"?   I'm thinking if there is, turn if off.

Ralph

[pakman]

I wanted to change the codec but was wondering since this form is shared would it effect any other sites?

Currently, it's set to the following I wanted to change this to G.711a
G.711a Filtered  No
G.711u Filtered  No
G.722.1 Filtered  Yes
G.723 Filtered  No
G.723.1c Filtered  No
G.728 Filtered  No
G.729a Filtered  No
G.729b Filtered  No
T.38 Filtered  No
AMR Narrowband Filtered  Yes
GSM FR (06.10) Filtered  Yes

[pakman]

there is a "Fake Answer Supervision After Outpulsing" and this is set to yes. I will turn it off and test.

[pakman]

Ralph,

I changed that value the echo was still there in fact it was louder than previous test not sure if that was a fluke a direct result of changing this value.

[ralph]

What ver of software are you running?
I'll do a quick check on MOL to see if I can see any echo related issues.

Ralph

[pakman]

6.0 SP1 it's a CXi with 512MB.

I upgraded the software about two or three months at all of our sites. I have this site and one other reporting basically the same thing. We did just upgrade the IOS on the switch it's connected to but I took a phone and plugged it directly into the PBX and still has echo so that cannot be it. Other than that nothing has changed on the network that I am aware of anyway. Are these cards built into the mother board or is there a way for me to unplug the card and plug it back in? I have only changed memory on these and are not to familiar with the inner workings.

thanks,

[ralph]

I found something on MOL.

Make sure that the Call Progress Tone Detection Plan Assignment form for the analogue trunks is programmed correctly and ensure that the Tone to Detect entry is left blank (i.e. no tone to detect). If the Tone To Detect entry is set to detect a tone, it may cause echo.

Check your ARS routes to see what digit mod you are using.  Then check the digit mod to see if you have something like <T01>.
If you see <T0X> go to call progress tone plan for 'X' and be sure the tone to detect is blank.

Ralph

[pakman]

Thanks Ralph,

I checked those forms and we do use that setup and it was <T01> and I checked the call progress tone detection form and the Tone to detect is blank. The only thing I show in the ARS Call Progress Tone Detection form is "tone plan number" set to 1 "max wait for a tone" set to 1 and "action on time-out" set to outpulse default.