Mitel Forums > Mitel MiVoice Business/MCD/3300

Unable to launch Enterprise Manager

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swilson:
We moved our Enterprise Manager and OPSman server to a new vlan and gave it a new IP address and now we are unable to launch Enterprise Manager.  OPS is working just fine it is just enterprise manager.  I did notice that the Mitel Networks XML Service was not started and when trying to re-start it I got an error stating that the file (MiXMLSrv.exe) was not found.  I am hoping that this is what is causing the issue and all I need is the file, so if anyone can send me the file (swilson@tql.com) or can think of something else to try please let me know.

telecom_guy:
The same thing happen to us and we called Mitel, they said the only way to fix this is to upgrade your server.  They did not give us a reason why the problem is there.

v2win:
Check this file for an old IP address

C:\program files\mitel\enterprise manager\conf\serverparamters.conf

If its not there I have had to uninstall enterprise and ops and delete the c:\program files\mitel directory and reinstall.

swilson:
Sorry I never got back on this.  The problem was on my specific computer, I had at one point installed ops to run from my computer.  I uninstalled all of the files on my computer and was able to run it.

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