Author Topic: Please wait whilst your call... Turn it off?  (Read 1985 times)

Offline fredted40x

  • Contributer
  • *
  • Posts: 18
  • Country: gb
  • Karma: +0/-0
    • View Profile
Please wait whilst your call... Turn it off?
« on: October 01, 2013, 09:03:13 AM »
Hi.

We have several applications that get transferred to hunt groups and other applications and they go straight through.

I've just created another to transfer to a hunt group and it says please wait whilst we transfer your call... When you press that option of the application.

I can't find the setting now to the this off.
3 days until my first holiday in three years and I'm struggling at the min. :(

Thanks


Offline DND ON

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 908
  • Country: us
  • Karma: +23/-0
    • View Profile
Re: Please wait whilst your call... Turn it off?
« Reply #1 on: October 01, 2013, 09:06:34 AM »
Create an Extension ID for the hunt group and disable the Auto Attendant Transfer Prompt.

Offline fredted40x

  • Contributer
  • *
  • Posts: 18
  • Country: gb
  • Karma: +0/-0
    • View Profile
Please wait whilst your call... Turn it off?
« Reply #2 on: October 01, 2013, 04:14:04 PM »
Thanks DND. Found the setting to turn it off always on my hunt for it.

Can't think of anytime when we use it so turned that off.


 

Sitemap 1 2 3 4 5 6 7 8 9 10