Author Topic: Mitel 3300 pbx problems/UM questions  (Read 3339 times)

shayne

  • Guest
Mitel 3300 pbx problems/UM questions
« on: August 11, 2009, 11:25:13 AM »
I've set up and have exchange UM working correctly.

Here are the outstanding issues I have and I'm not sure how to solve them.

1. I used to have call waiting, now when someone calls it goes directly to my voicemail rather than me seeing who is calling

2. button 1 on my 5330 shows my extension (key line?), but if i call a local person it places them oh hold as soon as they answer

3. When I call our UM voicemail it hangs up on me right away when using button 1 (key line?), I think this is partly because of problem number 2, i do get an event which is posted below

4.when missing a phone call from an employee the UM sends an email saying extension@pbxname.domain.com, how can i have this just say the persons name

numbers 1, 2, and 3 are the more important items i've been banging my heads on. I appreciate the help.

Here is the event:
Unacceptable SDP was received on a SIP ACK (in the sequence initiated by an SDP-less SIP re-INVITE). The call will be terminated. To be valid, the new SDP must change only the RTP/RTCP endpoints. The unacceptable SDP or resulting exception was:
v=0
o=- 581 582 IN IP4 0.0.0.0
s=-
c=IN IP4 0.0.0.0
t=0 0
m=audio 50034 RTP/AVP 0 101
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16


shayne

  • Guest
Re: Mitel 3300 pbx problems/UM questions
« Reply #1 on: August 11, 2009, 12:15:34 PM »
ok I managed to fix most of the issues...

numbers 1 and 4 have been solved.

now i'm trying to figure out how to check VM from the outside


 

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