Hello!
I have a user that has been setup on a SIP Softphone on a new extension. I must have missed a step somewhere, because when I was calling him to test his voicemail, it just rings for 7-8 seconds and then transfers back to the attendant. His extension is 116, and it has mailbox 116 listed under mailboxes. And the forwarding path is -->1 Voicemail. The mailbox itself works, because I can check them from my phone. It's just not forwarding the call to the voicemail box after X seconds. Any thoughts?
Thanks!
Chad