UCA License

[mevans1974]

Hi All
We are setting up UCA for our users. I just downloaded the UCA from Mitel website now come to find out I need a registration key. If this is the case what a peice of Crap... We just paid for the license but Mitel never told us we have to pay for the registration key for the software also.

I have Notice under the UC server page there is a section that say client version and what the actual version is on the server but I have not seen where I can download the client from the server.
My question is can you download the UCA from the MAS server and if so where is it located because I have looked all over the server and I have not seen it.


Thanks

[akuhn]

No need to be frustrated just yet.  You download the client from your MAS server itself.  Set yourself up as a user and then send yourself a welcome message via email.  The link should be there.  The relevant section of my welcome email looks like this:

Click the following link to download the Desktop Client software. Refer to the UC Advanced Quick Reference Guide for installation and log in instructions.
Link to download client software: https://your.domain.com/ucs/dl/UnifiedCommunicatorAdvanced.msi

you can then download the msi file and even edit it if you wish (see other threads on that).

[mevans1974]

Thanks,
What about the link for softphone and the app for the Android phone?

[Mattmayn]

The softphone is built into the desktop client. As for the Android app, you will need to download it from the app store.

[akuhn]

Configuring the SoftPhone IMHO is not a walk in the park.  You may want to have your vendor show you how to do one or two.  Also, depending on how you purchased your licenses, not every UCA Client is also a Softphone.  I have 70 UCA licenses, but only 5 softphone licences.  It doesn't have anything to do with the software, it's just a licensing issue.  We're fine with it.

[LoopyLou]

Can't agree, have setup the softphone on both iPhone and Android and it wasn't that difficult. Agree you need the licenses for the soft phone and you might not have the same number as the desktop softphone.

[ajsmith9870]

Can't agree, have setup the softphone on both iPhone and Android and it wasn't that difficult. Agree you need the licenses for the soft phone and you might not have the same number as the desktop softphone.

I believe softphone for these smartphones uses the respective devices native softphone, I agree setting up softphone on UCA is no walk in the park, different from on a mobile.

Anthony

[mevans1974]

According to the Server the below should be on the server.

UC Advanced Desktop Client:      6.0.56.0
UC Advanced Mobile for Android:      5.1.34.20408
UC Advanced Mobile for BlackBerry:      5.1.30.0
UC Advanced Web Client:      6.0.26.21078
 
So there has to be a way to access the other files.

[bluewhite4]

According to the Server the below should be on the server.

UC Advanced Desktop Client:      6.0.56.0
UC Advanced Mobile for Android:      5.1.34.20408
UC Advanced Mobile for BlackBerry:      5.1.30.0
UC Advanced Web Client:      6.0.26.21078
 
So there has to be a way to access the other files.

While yes, the server is telling you what version of the desktop client it currently has, for the Android and BlackBerry, its simply telling you what version it supports. You need to download those apps from their respected app stores.

[mevans1974]

Actually They are located on the server I just figured it out. When you setup a UCA you can have it email the users the link on where to it is located.

Click the following link to download the Desktop Client software. Refer to the UC Advanced Quick Reference Guide for installation and log in instructions.
Link to download client software: https://Server_Name/ucs/dl/UnifiedCommunicatorAdvanced.msi

Download Mitel UC Advanced Mobile for Android from Android Market: http://market.android.com/apps/
Or click one of the following links to download the UC Advanced Mobile for  Android application.
Http link to download application software: http://Server_Name/ucs/dl/MitelUCAdvanced.apk
Https link to download application software: https://Server_Name/ucs/dl/MitelUCAdvanced.apk
After installation of the mobile application, enter "Server_Name" for IP address / hostname setting.

Download UC Advanced Mobile for BlackBerry from BlackBerry App World: http://appworld.blackberry.com/webstore/
Or click one of the following links to download the UC Advanced Mobile for BlackBerry application.
Http link to download application software*: http://Server_Name/ucs/cgi-bin/UCAMobile
Https link to download application software*: https://Server_Name/ucs/cgi-bin/UCAMobile