Author Topic: Paririefyre 6.0 - Security Roles  (Read 1900 times)

Offline sarond

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Paririefyre 6.0 - Security Roles
« on: August 26, 2013, 08:29:28 PM »
Hi guys,

I know enough about Prairiefyre to install and configure but not the ins and outs.

I have a client that has 2 clusters and 1(one) CCM Server. I can sync and create Employees/Agents etc... to both clusters so as far as I'm concerned everything is working ok. Now my issue. There is a supervisor at each site that want to report and manage their own agents and queues. I have created a security list for each site and then a security role to only allow managing the site from the security list. The supervisor will use YSE to manage their own site. I have assigned the security role to the supervisor  but it still allows them to see everything associated on both sites, I don't want to confuse the supervisors or have them modify/delete things for another site by accident.

Is it possible to restrict what an employee/supervisor can manage and view in YSE?


 

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