Hi,
I am setting up NUPoint on a MAS server I have an issue Well I dial the HG number it rings and answer but no voice you hear nothing.
see active config below.
Activating active configuration config=1 without Stoping TCP/IP
NUPOINT VOICE SYSTEM CONFIGURATION
Group #1: "Voicemail"
Module 1: Lines 0:0 0:1 0:2 0:3 0:4 0:5 0:6 0:7
Fax Conn: Fax Group 1 (3 channels serving 3 lines) --DEDICATED
Voice Recognition Conn: <none>
Application = [NUPOINT VOICE]
Dial plan = [4,4,4,4,4,4,4,4,3]
Administrator mbox # = [998]
General Greeting mbox # = []
Attendant mbox # = [999]
Wait Prompt = [Y]
Caller multiple messages enabled = [Y]
KEY_0 for attendant transfer during greeting = [Y]
Disconnect string = []
Pre-company name string = []
Pre-mailbox greeting string = []
Passcode Length Min = [4], Max = [10]
"6" Key Operator Transfer Dial String = []
"6" Key Operator Transfer pre-Dial String = []
Start of day = [08:00 AM], End of day = [05:00 PM], Days of Week = [DDDDDNN]
Passcode trip count = [5], Passcode trip period = [24]
Dial-by-name: Last First = [Y], Match Threshold = [3], Exact = [Y]
Suppress Number = [N], Single Digit Access = [N]
Delay Before Answer = [50]
E-mail Transfer String = []
Allow Dial an Extension for callers = [N], users = [N]
Analog Networking: Call Setup timeout = [6]
International Access Code = [], Country code = []
Area/City code = [], 1plus dialing = []
Area/City code is dialed with Local Telephone Number = [N]
Telephone number = [], Loop-back Test Mailbox = []
Name Greet Quality =
Attendant's extension =
Pre DN or attendant xfer string = [S+]
TCP/IP System Wide Host Configuration
-------------------------------------
Domain name: thompsonnp.com
H C M S
o a o l N
s r d o e
t d e t t IP Address Host Name
-----------------------------------------------------------------------------------------------------
1 1 P 0 1 192.168.0.4 mas-nupoint
SmartHost :
ICP # 1
----------
3300 ICP Name: TTrading.
3300 ICP IP Address: 192.168.0.2
Set Registration Code: *** Set Replacement Code: ###
HCI Reroute Hunt Group Number: 4550
There are no channels assigned.
ICP # 2
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:
HCI Reroute Hunt Group Number:
There are no channels assigned.
ICP # 3
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:
HCI Reroute Hunt Group Number:
There are no channels assigned.
ICP # 4
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:
HCI Reroute Hunt Group Number:
There are no channels assigned.
There are no ports assigned for the PIMG/TIMG 1.
There are no ports assigned for the PIMG/TIMG 2.
There are no ports assigned for the PIMG/TIMG 3.
There are no ports assigned for the PIMG/TIMG 4.
There are no ports assigned for the PIMG/TIMG 5.
There are no ports assigned for the PIMG/TIMG 6.
There are no ports assigned for the PIMG/TIMG 7.
There are no ports assigned for the PIMG/TIMG 8.
There are no ports assigned for the PIMG/TIMG 9.
There are no ports assigned for the PIMG/TIMG 10.
There are no ports assigned for the PIMG/TIMG 11.
There are no ports assigned for the PIMG/TIMG 12.
There are no ports assigned for the PIMG/TIMG 13.
There are no ports assigned for the PIMG/TIMG 14.
There are no ports assigned for the PIMG/TIMG 15.
There are no ports assigned for the PIMG/TIMG 16.
There are no ports assigned for the PIMG/TIMG 17.
There are no ports assigned for the PIMG/TIMG 18.
There are no ports assigned for the PIMG/TIMG 19.
There are no ports assigned for the PIMG/TIMG 20.
There are no ports assigned for the PIMG/TIMG 21.
There are no ports assigned for the PIMG/TIMG 22.
There are no ports assigned for the PIMG/TIMG 23.
There are no ports assigned for the PIMG/TIMG 24.
There are no ports assigned for the PIMG/TIMG 25.
There are no ports assigned for the PIMG/TIMG 26.
There are no ports assigned for the PIMG/TIMG 27.
There are no ports assigned for the PIMG/TIMG 28.
There are no ports assigned for the PIMG/TIMG 29.
There are no ports assigned for the PIMG/TIMG 30.
The following optional features are enabled:
Configurable Data link
Configurable Message Waiting
NP Receptionist
NuPoint Fax
Enhanced In-band
Unified TCP/IP
NP PWG View
NP Call Director
Caller Line Id user interface
NP Config Server
NP Admin Server
LAN Backup
UM-SMTP
UM-WebView
IP Integration
FPSA
Prompt Language Configuration:
English
British English Full Set Prompts Install
German Full Set Prompts Install
Numeric English Full Set Prompts Install
Canadian French Full Set Prompts Install
Latin American Spanish Full Set Prompts
Euro French Full Set Prompts Install
Dutch Full Set Prompts Install
END
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