Author Topic: Unable to make Conference calls  (Read 9476 times)

Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Unable to make Conference calls
« Reply #15 on: July 03, 2013, 08:05:57 AM »
Then it has to be related to either a setting in the system options or the COS of the phones.

Find a COS that is virgin, don't change anything and apply it to all the phones you're testing with.

Ralph

Q for the other techs:   Bad DSP maybe?


Offline v2win

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 628
  • Country: us
  • Karma: +11/-0
    • View Profile
Re: Unable to make Conference calls
« Reply #16 on: July 03, 2013, 08:49:44 AM »
I know in you first post you said you checked max CO ports in a conference did you check max parties in a conference?

Offline petr.necas

  • Sr. Member
  • ****
  • Posts: 393
  • Country: cz
  • Karma: +8/-0
    • View Profile
Re: Unable to make Conference calls
« Reply #17 on: July 03, 2013, 04:26:44 PM »
I would try to assign some unused COS option to all 3 sets in Station Service Assignment. I believe with default (not yet used/changed) COS it should work.

Offline LoopyLou

  • Hero Member
  • *****
  • Posts: 556
  • Country: ca
  • Karma: +7/-0
    • View Profile
Re: Unable to make Conference calls
« Reply #18 on: July 04, 2013, 08:28:37 AM »
Can anyone do it or just you because if its not interconnect or COS then I can't think why you can't do it. Are you a hot desk profile or a multidevice profile? There must be something strange in your setup.

Offline Dutch

  • Jr. Member
  • **
  • Posts: 53
  • Country: nl
  • Karma: +1/-0
    • View Profile
Re: Unable to make Conference calls
« Reply #19 on: July 08, 2013, 06:36:23 AM »
This might be a stupid question from my side and my intend is not to waste your time but just trying to think along since most other options have been discussed by others.

I don't know exactly which parameters you have checked, but do you have a feature access code programmed for:

- Conference call
- Conference call split

Under System Properties -> System Feature Settings -> Feature Access Codes

Because it seems in what you describe conferencing as a function doesn't respond at all which led me to this one.

If for some unknown reason they are empty fill them with non-conflicting entries e.g. *40 and *41 and try again.

« Last Edit: July 08, 2013, 06:40:24 AM by Dutch »


 

Sitemap 1 2 3 4 5 6 7 8 9 10