Busy Lamps?

[martynh]

Hi,

Trying to move a couple of Superset phones, when I try and move one number I get the following error;

Delete remote hosts from remote busy lamp group assignment first

Additional Information: Max Call History Records

I can't find anything on the MAC form relating to busy lamps or call history.

Thanks in advance!

[ralph]

I suspect you're using opsMan and have a couple of systems.
The easiest thing may be to find the phones on the other system(s) that have a DSS button programmed for the phone you're trying to move and delete the button.
Or perhaps you can try from the main menu hitting esc+2 and entering "remote".   (I don't remember the form name for sure) Find the phone and delete the entry.

For the Max history, I think you can delete that in OPS.

Ralph

[martynh]

Yes Im working in mainly in Ops manager.

I can't see any kind of pre-programmed buttons on either number in OPS Manager.

[LoopyLou]

You will probably have to go directly on the SX2000 to look for the remote DSS programming.