I'm trying to find a creative way to have a mobile receptionist.
The situation is, there is a receptionist who answers the next incoming call on her mitel headset by pressing the headset button, but she is unable to page, put the caller on hold or transfer the call unless she is at her desk (the headset button just accepts and hangs up), so she has to run back to the desk every time the phone rings.
Apparently 50% of the time she is away from the desk.
The call volume is not very high, approx 5-15 calls per hour on an average.
Any such thing as a remote version of a mitel phone so she can do this? I've never used the mitel wireless units. Would they be able to do this? If so, model suggestions?