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Hotdesk User - Logged in/Logged out report - Non ACD
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Topic: Hotdesk User - Logged in/Logged out report - Non ACD (Read 2698 times)
PuntsWorth
Contributer
Posts: 11
Karma: +0/-0
Hotdesk User - Logged in/Logged out report - Non ACD
«
on:
May 21, 2013, 10:57:13 AM »
Hi,
ive been asked to generate a report for logging in times for hot desk users.
can someone please shed some light on how to produce this reports in schedule reporting.
Thank you,
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LoopyLou
Hero Member
Posts: 556
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Karma: +7/-0
Re: Hotdesk User - Logged in/Logged out report - Non ACD
«
Reply #1 on:
May 23, 2013, 07:55:37 AM »
There is no reporting feature within the 3300 that will allow you to do this.
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petr.necas
Sr. Member
Posts: 393
Country:
Karma: +8/-0
Re: Hotdesk User - Logged in/Logged out report - Non ACD
«
Reply #2 on:
May 23, 2013, 10:38:24 AM »
You can export the maintenance log and look for the following records:
4915
Info
2013/May/22
15:18:16
MOBILITY
Hot Desk : 8843 logged in at 100012
4914
Info
2013/May/22
15:18:16
MOBILITY
Hot Desk : Login of 8843 at 100012 initiated
4912
Info
2013/May/22
11:41:09
MOBILITY
Hot Desk : 8122 logged in at 100009
4911
Info
2013/May/22
11:41:09
MOBILITY
Hot Desk : Login of 8122 at 100009 initiated
4910
Info
2013/May/22
11:41:07
MOBILITY
Hot Desk : Login failed for 8122 at 100009 - Invalid password
4909
Info
2013/May/22
11:40:38
MOBILITY
Hot Desk : Login failed for 8122 at 100009 - Invalid password
4908
Info
2013/May/22
11:40:25
MOBILITY
Hot Desk : Login failed for 8122 at 100009 - Invalid password
I hope it helped.
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