Is there a way to add this feature?
We have a remote employee who currently has a hard phone in the office extension x1506. We created a softphone for him at x1706 but does not allow hot desking.
the goal is:
When he is at home, he softphone's into the system and can place/recieve calls using his computer microphone/speakers
When he is in the office, he wants to hot desk in with the physical hard phone..to the same extension.
We are trying to avoid giving him dual extensions. He will need to send out the new extension to all his contacts. The other thing we thought is maybe have mobile twinning setup to both. Clients will still call him on x1506 as per normal but both locations would ring.
I guess we could do that, but if theres a way to hotdesk into a soft extension it would be much better.
Thanks
(acejavelin I am waiting
)