I have setup a system yesterday. It is a IPBS2 with 4 DECT 5604 phones. Everything seemed to go fine, until I was making some basic tests.
I was unable to make a supervised transfer to an internal number. After dialing the number to transfer to, I would get "Temporary failure" on the screen. If you press the hang up button afterwards the caller goes to the number that I was trying to make the transfer. Strange enough I was able to do supervised transfers to an external number.
Some test results.
Incoming call to 5604 and transfer to internal number (only unsupervised is possible).
Incoming call to 5604 and transfer to external number (supervised and unsupervised is possible).
Outgoing call from 5604 and transfer to internal number (supervised and unsupervised is possible).
The IPBS2 is running on software version 5. The MXe is running on MCD 5.0
This is how I was doing the transfer:
- Answer the call
- Press the "More" soft key
- Select "New Call"
- Dialed the number
- Press "Call"
Am I missing something here?