Hi, I am new to this forum but saw the post about the MUG, I know it was posted a while back. Our company is a member of the user group &
I would highly recommend joining. The benefits are great ( having access to Mitel execs is a big benefit) .
Another benefit is attending the annual AGM. We actually get to sit down with the technical execs and have them help resolve issues and/or at least get them pushed up the ladder. We also get to direct questions at the executive as to where Mitel is headed.
At the AGM we also get hands on labs & training as well preview new products. I believe after the first year promo membership , the membership fee is approx. $350/yr for the main member and $99/yr for any additional members from the same company.