Hello,
we have several 3300 MCD controllers and we find that:
- they are very slow to use, i.e. the web interface is frustratingly slow
- setting up users/agents/skill groups etc. is rather tedious, partly because it is slow but also because it takes so many steps/mouse clicks/screens to set up agents and skill sets.
So:
1. is there another interface, Mitel or 3rd party, that steamlines the setup of users, agents, skill sets? an example of a feature may be to create agents and set skill sets all in one screen.
2. is there a way to speed up the native interface?
thanks in advance
djm