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Mobile Extension and Caller ID

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tfung:
Hi, does any one have any experience with Mobile Extension and caller ID?

i.e. External call 02 12345678 calls my desk phone 07 12345678.

When my mobile rings, it shows the call as being from 07 1234 5600 (the reception number), instead of 02 1234 5678.

Any ideas?

ralph:
Early versions didn't pass along the originating caller ID.
Be sure you're running at latest version.

Ralph

tfung:
Thanks for that. We are using the latest version (as the unit was only installed last year), Also, we have software maintenance until end of this year. Our local guys believe is a network locked due to legislation requirements (although I have seen another company that has it working, although this person is the staff of a network carrier) ... so I am not 100% sure whether its a settings issue or just doesn't work.

ralph:
The latest version works. 
Unfortunantly I don't have time to dig into the COS today but look at both the COS of the mobilty ports and the COS of the trunks.

Also, it may be possible, that the carrier will not let you show any other outbound caller ID outside of your DID block.


Ralph

Chakara:
We have been running into more and more telco's that will not let you do the pass through caller ID.  They claim they have to block this type of activity due to some law/rule - I can see why but it does make some of the things we are used to doing less fun....

-chak

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