Author Topic: LS/GS trunk on board don't release when no answer is voice mail?  (Read 1592 times)

Offline cienfuegos2013

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LS/GS trunk on board don't release when no answer is voice mail?
« on: February 21, 2013, 05:07:22 PM »
I need it solution for this situa >:(tion


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Re: LS/GS trunk on board don't release when no answer is voice mail?
« Reply #1 on: February 21, 2013, 09:59:02 PM »
I am assuming you mean that the trunks don't release if a caller hangs-up on the voicemail system? If so, then you will need to verify that the telco is sending a disconnect signal, and that the trunk release timer is set low enough to recognize the disconnect signal. This is typically done with a butt set or volt meter and when a caller hangs up, you should see the voltage drop to 0 for about 0.5-1.5 seconds a few seconds after the caller hangs up, if not then the telco is not sending a disconnect signal, and you should contact them to find out why.


 

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