Hey Guys,
I have the ASU II device hooked into our Mitel 3300 controller and I need to remove the device as we no longer need it.
The issue is, when I remove the device I get a warning event within the Mitel controller stating that:
"Catagory Name = Lines
Alarm level = Minor
Total = 166
Unavailable %14
Minor Threshhold = >0
Major Threshold = 20
Critical Threshold = 100 "
Does anyone know how I can remove the enteries for the ASU on the Mitel 3300 Controller and stop these warnings happening with the ASU II device removed?
I can see the device in Analog Services Unit, yet when I try and clear(with the unit powered down) it it states "Device is not deassigned"...
When I try and remove it when it is powered on it states "Device is not man-busied "
I'm suck with where I need to change settings to safely remove the device and stop the warning messages.
Thanks all :->