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MiVoice Office 250/Mitel 5000
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Outbound Display
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Topic: Outbound Display (Read 2452 times)
Hershel
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Posts: 154
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Outbound Display
«
on:
January 15, 2013, 04:36:05 PM »
Supporting a 5000 I didnt install or configure.
Whenever an extension makes an outbound call the display only shows the first 7 digits and then the next 3 digits.
Here is what the phone's display looks like if I try to dial 3065551234
306-5551 (on the first screen)
234 (on the next screen)
The call still completes however if they try and use their call log or redial it only uses the first 7 digits (306-5551) and the call does work.
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acejavelin
Global Moderator
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Posts: 4100
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High-tech, heavy metal redneck!
Re: Outbound Display
«
Reply #1 on:
January 15, 2013, 09:51:07 PM »
It is matching 7 digits as a local call instead of 10, I can't remember if this is the local area code 306 is not defined in
System-Numbering Plan-Home Area Codes
or the
System-Number Plan-Area Flags-Local 7/10 Digit Dialing
flag is incorrect, but I would lean towards the first one.
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DND ON
Global Moderator
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Re: Outbound Display
«
Reply #2 on:
January 15, 2013, 10:33:59 PM »
Try changing your Area Flags to Yes, Yes, No, Yes, No. Make some test calls (local, toll, etc.) and adjust if needed.
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