Author Topic: Call History - Made Calls doesnt show external names  (Read 2447 times)

Offline rango316

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Call History - Made Calls doesnt show external names
« on: December 19, 2012, 05:44:05 AM »
Hello MiTel Forums,

We have a MiTel 3300, my question is when you hit the blue key (5320, 5330, 5340, 5360) for applications then select call history. On the made calls, any external calls are just showing the number dialled and not the name associated with the number.

Is there a way to change this?

Thanks

Ian


Offline acejavelin

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Re: Call History - Made Calls doesnt show external names
« Reply #1 on: December 19, 2012, 08:18:31 AM »
Ummm... Am I missing something, but how would the Mitel system know the name of the external party you dialed?

Offline wiseguy

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Re: Call History - Made Calls doesnt show external names
« Reply #2 on: December 19, 2012, 08:24:50 AM »
Outgoing Alpha Tagging is added in software version 6.0 I've just tested this for you and it does show in the Blue Button History.

Offline rango316

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Re: Call History - Made Calls doesnt show external names
« Reply #3 on: December 19, 2012, 11:13:54 AM »
Hi Wiseguy,

Thanks for the reply, is this released yet v 6.0? can i download the release notes from anywhere?

Offline wiseguy

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Re: Call History - Made Calls doesnt show external names
« Reply #4 on: December 20, 2012, 09:03:21 AM »
This software version is going to be General Available from half January onwards, this also means that the release notes will be there.

Offline v2win

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Re: Call History - Made Calls doesnt show external names
« Reply #5 on: December 21, 2012, 11:58:46 AM »
The MCD release 6 docs are in the edocs library.


 

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