Author Topic: Ring group  (Read 2003 times)

Offline small_eyes

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Ring group
« on: December 14, 2012, 12:00:28 AM »
Hi,

may i know if we can setup a ring group which only be active during a period of time..e.g (8:00 a.m to 7:30 p.m) on mitel system? after 7:30 p.m we will press forward button to others extension?


Offline x-man

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Re: Ring group
« Reply #1 on: December 14, 2012, 05:50:56 AM »
use night service 1 and set up a automatic night service to switch it 7:30 ?  So in days ervice 1 ring group, in night 1 the other ring group. You could also manually switch but only by dialing as night service has to be dialed you can't put it under a key for dome strange reason which I have never been able to fathom....

rgralike

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Re: Ring group
« Reply #2 on: December 14, 2012, 08:24:56 AM »
You have to route from another point like a huntgroup though, since the ring groups don't appear in the call rerouting table.

Nightservice can be dialled. you need to setup as a (CDE pref) speedcall where you dial the service activation code +1 for night 1 and +0 for day, so for example the code in the feature access codes is *305 you would dial *3051 for Night 1 and *3050 for day. Make sure the device who can dial it has the COS option active else you'll get not allowed in your display. Scheduling it is easier ofc :P

Roel
« Last Edit: December 14, 2012, 08:27:44 AM by rgralike »


 

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