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Author Topic: Call History  (Read 2731 times)

Offline evan631

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Call History
« on: November 30, 2012, 04:50:11 PM »
Our Help Desk number is setup as a multi-line key appearance on several phones.  We don't have a phone created in OpsMan Moves Adds and Changes.

Is there anyway we can see the call history for this line? 

I appreciate any advice on this?

Thanks...have a great weekend!

-Evan
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Offline ghost

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Re: Call History
« Reply #1 on: November 30, 2012, 08:37:20 PM »
you will probably want to look at some SMDR call accounting software
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Offline lowradiation

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Re: Call History
« Reply #2 on: December 03, 2012, 05:25:26 PM »
uca advanced will store call history of a multicall key.
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