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Help5340_en.spx
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Topic: Help5340_en.spx (Read 5796 times)
ophillips12
Contributer
Posts: 6
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Help5340_en.spx
«
on:
April 02, 2012, 02:43:03 PM »
Guys,
Has anyone seen this error when booting up a phone:
"Please wait while upgraded are being performed on the html applications on this phone"
Communication Error: Help5340_en.spx
Any help would be great.
Cheers
Ollie
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ralph
Mitel Forums Admin
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Published Author: http://amzn.to/2dcYSY5
Re: Help5340_en.spx
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Reply #1 on:
April 02, 2012, 03:47:04 PM »
Is the phone connected to a Teleworker Server?
That's where I've seen it.
Ralph
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martyn
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Re: Help5340_en.spx
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Reply #2 on:
April 02, 2012, 06:48:56 PM »
Yep I've only seen it on a hand set connected through a TW server before. There was a port being blocked that stopped the HTML apps from being downloaded.
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ralph
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Re: Help5340_en.spx
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Reply #3 on:
April 02, 2012, 08:45:41 PM »
I've also had it where the tw server was the latest version and not compatible with the version of 3300.
Ralph
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daryler
Contributer
Posts: 9
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Re: Help5340_en.spx
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Reply #4 on:
November 29, 2012, 11:27:45 AM »
What was the port that was being blocked? I have this same error on a teleworkers phone.
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acejavelin
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High-tech, heavy metal redneck!
Re: Help5340_en.spx
«
Reply #5 on:
November 29, 2012, 11:34:10 PM »
Download the TNA (Teleworker Network Analyzer) from the Teleworker server and run it from a remote location, it will tell you exactly what ports are open or closed.
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