Author Topic: 5550 ip Mulitiple Company Directory  (Read 1958 times)

Offline hlubiak

  • New Member
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
5550 ip Mulitiple Company Directory
« on: October 22, 2012, 01:35:32 PM »
I'm trying to set up the Mulitiple Company Directory and not having much luck.
system the MCD version 5.0 SP2 Pr1, and the IP console is 4.2. I have followed everything that I could read in the two help files, MCD and 5550 IP Console. Have set up the C.O.S. as
To program a trunk to receive ANI/DNIS numbers:

Class of Service Options form,

enable ANI/DNIS/ISDN Number Delivery Trunk in the trunk's Class of Service.

For DID trunks, enable Display DNIS/Called Number Before Digit Modification in the trunk's Class of Service (if desired).

To display ANI/DNIS information on display telephones and consoles:

Class of Service Options form,

enable Display ANI/DNIS/ISDN Calling/Called Number.

enable the following options as required:

To display the ANI/ISDN calling number only, enable Display ANI/ISDN Calling Number Only.

To display unmodified DNIS numbers, enable Display DNIS/Called Number Before Digit Modification.

To display ANI, DNIS, and trunk information related to a station's keyline or multicall line (not the station's prime line), enable Display Caller ID on Multicall/ Keylines.

and also the data.csv, map.csv, companyinfo.csv. but no luck on getting the company or the greeting to display when the call is answered. any help would be great.


Offline wiseguy

  • Sr. Member
  • ****
  • Posts: 202
  • Country: nl
  • Karma: +7/-0
    • View Profile
Re: 5550 ip Mulitiple Company Directory
« Reply #1 on: October 24, 2012, 12:14:04 PM »
In the system options the setting DPNSS/Qsig diversion must be set to ON


 

Sitemap 1 2 3 4 5 6 7 8 9 10