Mitel Forums > Mitel MiVoice Business/MCD/3300

External ring solution - Hunt group ?

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swilson:
They used to be free now you have to buy software assurance.  One of the other guys could probably tell you more.

Mattmayn:
Software Assurance is purchased in one year increments and is needed for you to get a new password from AMC. As long as you have this and the software (free download from Mitel OnLine). There is a direct upgrade path from 7.1 UR2 to 9.0 UR2 (the latest).

If you try to upgrade and cannot get a new password from AMC the upgrade WILL fail and leave the system in an unusable state. It will then need to have the software installed manually and the db restored in the same manor.

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