Using the Mitel 3300ICP (9.0.231). We had recently set up our phone system with a Call Attendant message on the main line. We used NuPoint call director to give the caller options. A recording would come on give them the option to speak with operator, leave a message or dial an extension.
That Call Attendant message is no longer working. The system is still in place because if you call the main line and no one answers, you receive the message.
How can i get that message to come on immediately?
I was thinking by putting the phone system in night mode that would resolve that, but just not sure.
Any thoughts? Mitel previously set this up for us, but for some reason it stopped working. I figure I would come here before I get them involved.
Thanks
-Evan